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Questions?

For answers to general questions about the ordering process, please see the following help file:

How To Order


Personal Assistance

If you are having problems placing your order we will be happy to talk you through the process. For live, personal assistance call:

+ 649 832 2289
(New Zealand)

If you live in the USA, we are approx 5 hours behind California. Call us in the afternoon or late evening your time.

Email Us

If you have unanswered questions feel free to send us an email. We usually respond within 24 hours:

General Questions


Ordering Assistance


  Main Help Menu »

How To Order

Step By Step Instructions


To Buy A CD

Go to the Online Store page. Click on "Buy CD" next to the album you wish to purchase. You will be taken directly to the 2CO shopping cart. Follow the steps shown in the screen-shots below. Please note that when ordering a physical CD shipping costs will be added.
 

To Download An Album

Go to the Online Store page. Click on "Download Album" next to the album you wish to download. You will be taken directly to the 2CO shopping cart. Follow the steps shown in the screen-shots below.
 

To Download & Donate

Go to the Download & Donate page. Enter the amount of your donation into the box provided. Click "pay now." You will be taken directly to the 2CO shopping cart. Follow the steps shown in the screen-shots below.


Shopping Cart

This screen-shot shows all the products currently in your shopping cart for purchasing. Use the "Qty" column to remove or change the quantity of a product. To proceed with your order click the "2CO CHECKOUT" button.

Billing Information

Enter your billing information. Please note that the information you enter here must be the same as that associated with your credit card. For example you must use the correct billing address. ( The address where your credit card statement is sent. ) To ensure that your order is properly processed, please enter a valid email address and phone number. Click "next."

Payment Method

Select the method you wish to use for payment. For this example, check "Credit Card" and click "Next."

Credit Card

Enter your credit card number, CVV Code and Expiration Date. If you are unsure of your CVV code, click on "what's this" for more information. Click "Next."

Finalise Order

This is a very important step. To finalise your order you must click on the "click here to finalize your order" button. If you are purchasing a Album Download or Download & Donate, this button will take you to the page from which you can access your downloads. If you are buying a CD, this button will confirm your order. All orders will receive a confirmation email.